One of the biggest time wasters in the sales game is when the salesperson fails to get to the [...]

If you’re trying to figure out what your business might be worth, it’s helpful to consider what acquirers are [...]

Today we mourn the passing of an old friend - common sense.  He devoted his service to schools, hospitals [...]

Do I really have to bother?? If you google Employee Engagement you will get 18,600,000 results! “So why do [...]

Focusing on Positive Motivations There's nothing wrong with competition when it's employed in a friendly manner to push one [...]

Say the right thing at the right time!'  According to ground-breaking neurological research, you can 'train' yourself to speak [...]

Discounts versus Profits Do you have (or have you ever had) one of those salespeople who thinks that giving [...]

An interesting concept of what could lay ahead!!!!!   In a recent interview, the Head of Daimler Benz (Mercedes [...]

Essentials of Total Customer Satisfaction Barbara Rollin It's amazing what stores and businesses will do to keep you happy.  [...]

Do Your Metrics Measure Up? by Michael Perla June, 2003 At a recent networking function, I had a discussion [...]